Refund policy

Returns
If for any reason you are not satisfied with your purchase, we are happy to offer you the opportunity to return to us within 14 days of your receipt, provided they are returned in their original packaging, in an unopened and unused condition. If the returned products meet the conditions, we will refund you as soon as possible (See also General Conditions Article 6).

To return your purchase you can use the link below:
https://aylam.shipping-portal.com/returns/
Complete the return form, make sure you have proof of shipment. We will refund your money including the original delivery costs within 14 days. You only have to pay yourself for the return shipment.